Recruiting
Support Technician for airCalc Support and Training
ISC GmbH is providing the well-known software airCalc, which one of the most known and appreciated configuration software tools for the Air Handling Units Industry. Among customers are some of the largest Air handling Manufacturers in Europe.
Aircalc is highly data driven and every customer have their airCalc administrator that manages product data, distribution of the software and support for the own customers.
Currently the Next Generation of airCalc, known under the name “airCalc Next”, is under development, and we are now looking to enforce our organisation to support existing and new customers with customer training and customer support.
You will be
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Working in a team with customers all over Europe and Middle East.
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Working from remote office.
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Providing support and helping to solve complex client requests.
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Performing on side user trainings sessions.
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Analyzing user customization requests and creating specifications for the development team.
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Setting up product data for new and existing customers.
About you
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Depth knowledge and experience of AHU configuration.
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Base knowledge about databases and software development in any programming language.
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Relevant education within mechanical engineering or software development.
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You like technique and wishes to develop your skills.
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Languages in addition to English is very appreciated.
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You are positive, humble, and like to work with people.
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Willing to travel around 5-7 days per month for customer onsite training and support.
What we offer
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Free hardware selection and tools used for a productive work environment.
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Performance-related wages.
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Flat company hierarchy with plenty possible to express yourself.
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Employment can be in Italy, Germany, or Sweden.
About us
We offer you challenging and interesting tasks where you will have a great influence on managing your work. To enjoy it on our team you are open for discussions and have a focus on helping and guiding others. Well working Software is our focus and that is what makes us proud of our work and keep our customers happy!
Several of the customers are market leading in their segment and all our project are identified by an international environment.
ISC GmbH is part of the Swedish company Divid Holding AB and sister company to Divid AB. At Divid AB there is around 25 people working on Software Development for the HVAC Industry.